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- Administering Windows on NetWare
-
-
- Windows 3.0
-
- Shared network installation accomplished via EXPALL.BAT.
- Setup /n to install UCFs.
- Setup /I avoids some problems with SETUP.EXE, and ARCNET, NICs set to IRQ 2, and/or I/O @ 2E0h.
- Customization through modification of WIN.SRC, SYSTEM.SRC (see below)
- Difficulty managing multiple *.GRP files
-
- Gen'l notes (these apply to 3.1 too):
-
- Load IPX, NETX, Login before running Windows.
-
- Increase size of DOS environment (SHELL=COMMAND.COM /P /E:704 in CONFIG.SYS), also use FILES=60
- or greater.
-
- Don't logout from within Windows (set the prompt via batch file when shelling to DOS.
- @ECHO OFF
- C:\NOVELL\TASKID
- PROMPT Win3 DOS Task$_$P$G
- c:\dos\COMMAND /E:540
- PROMPT $P$G
- C:\NOVELL\TASKID /U
-
- If network connection is lost, Windows 3.0 will generate errors: MANY retries will get you out. Win 3.1
- connection behavior remains to be seen.
-
- Use same letter to map to shared windows drive. This is stored in several UCFs and other files.
-
- Be consistent with printer/port settings. Change these via Control Panel (vs. CAPTURE, WINTOOLS). This
- is per 3.1 docs
-
- Use map root as much as possible (MAP.EXE, LOGIN.EXE > v3.0)
-
- Use following minimum NET.CFG settings:
- SHOW DOTS=ON
- FILE HANDLES=60
-
- BINDFIX.EXE and BINDREST.EXE should be dated later than 10-30-89.
-
- Avoid INT 2 for Arcnet and other NICs. Likewise avoid I/O @ 2E0h. Use alternative settings whenever
- possible. Use VPICDA.386 if using INT > 9.
-
- Use current file revisions (IPX, NETX, VIPX, etc) whenever possible.
-
- Avoid DOS SHARE.EXE
-
- When running a shared version of Windows on the network, make sure both the directory containing the shared
- copy of Windows and the directory containing the user's UCFs are in the path, and the the UCF directory comes
- first.
-
- Flag all shared Windows files as SRO
-
- Capture settings should include /NT, /A, TI=0.
-
- For problems with Windows and RPRINTER.EXE, try the following:
- 1) Change the printer port from LPTx to LPTx.OS2. Also try disabling the print manager if it is not already
- disabled.
- 2) Load all TSRs (including Rprinter) after NETX and before you go into Windows.
- 3) Try the NWWINFIX patch from Infinite Technologies, WINPRT.ZIP in NOVLIB Library 17.
- 4) Run SETUP /I to install Windows. This ignores autochecking of hardware and causes installation to be
- interactive
- 5) Install windows on a local drive.
- 6) Try himem.Sys /m:1 in CONFIG.SYS to make sure Windows sees a 100% IBM compatible BIOS. Other
- options are available.
- 7) Exclude difficult addresses such as video ram and NIC I/O within the SYSTEM.INI file.
- 8) Avoid IRQ's 2, 9, or 3 when installing the NIC in the workstation.
- 9) Put SPX ABORT TIMEOUT=1000 in the SHELL.CFG file found on the workstation. This often helps
- when the printer loses connection as seen at the Print Server's status screen.
- 10) Try an alternative I/O address
- 12) Avoid other TSR's at the workstation using both RPRINTER and Windows.
-
- Windows Print Manager spools print jobs to the location of the MS-DOS environment variable TEMP. If
- TEMP is not set, Print Manager will use the root of drive C. For diskless workstations, set the TEMP variable
- either to a RAM disk or to the location of a network directory (you must have full access to this directory). The
- TEMP variable may be set by placing a SET TEMP= statement in the AUTOEXEC.BAT file or network login
- script. For example, to spool to the network directory X:\USERNAME\WINUSER\TEMP, you would use the
- statement SET TEMP=x:\username\winuser\temp. Each user must have a personal TEMP directory. This will
- drastically effect network traffic if TEMP= points to a network directory!
-
-
- Windows 3.1
-
- More network aware
- WINTOOLS functionality included in Fileman, printman, progman
- When you restart Windows, your system is reconnected to all the printers and network drives you were
- previously connected to.
- Fileman can map (even map root) net drives.
- Printman can attach to and monitor network queues
- Setup /A
- Easier to install and setup on NetWare LANs
- Setup options (/A, /N, /H)
- Custom *.INF, .SRC
- Customized install via SETUP /H & *.AIF
-
- These are the current revision of files required to run Windows 3.1:
-
- NETX.COM (version 3.26)
- IPX.OBJ (version 3.10)
- TBMI2.COM (version 2.1)
- IPXODI.COM (version 1.20)
- LSL.COM (version 1.21)
-
- Be sure to replace your copy of these files with the most recent revision. These files are available on CANU's
- KWIBBLE BBS, as well as the NOVLIB forum of CompuServe.
-
- Other suggested files include the following:
-
- BINDFIX EXE 63297 2-12-91 2:10p
- NETWARE DRV 56800 6-17-91 9:13a
- NETWARE HLP 25829 6-18-91 3:53p
- NETWARE PIF 545 4-26-90 1:37p
- NWPOPUP EXE 2116 4-23-91 10:54a
- TASKID COM 2623 12-19-90 3:48p
- TBMI COM 16817 12-19-90 4:34p
- VIPX 386 18998 11-21-91 1:40p
- VNETWARE 386 10079 5-16-91 8:20a
- VPICDA 386 11063 1-30-91 10:58a
-
- These are all available now as part of the WINUP4.ZIP available on NETWIRE and may be updated this week.
-
- If you are running Novell IPXODI.COM and LSL.COM, you need to upgrade these to versions 1.20 or higher. Use
- the files provided with Windows and copy them from the SYSTEM subdirectory of your Windows directory to the
- directory where your existing versions are located.
-
- To run Windows in standard mode, load the TBMI2.COM memory-resident utility when running Windows. Novell
- recommends that you create a batch file that will load this utility, start Windows, and then unload the utility when you
- quit Windows. The batch file could be named RUNWIN.BAT and look like this:
-
- TBMI2
- WIN
- TBMI2 /U
-
- TBMI2 enables you to safely run applications that use the NetWare IPX and SPX functions in standard mode
- Windows or the MS-DOS 5.0 task switcher.
-
- If you enable 32-bit disk access and you are running the XMS shell rather than one of the standard NetWare shells
- (NETX.COM, etc.), you can further improve performance by setting the OverlappedIO entry in the [386Enh] section
- of your SYSTEM.INI file to on.
-
- When running Windows in 386 enhanced mode, swapping to a drive on a NetWare 286 server might make starting
- Windows take up to a minute. See Chapter 14, "Optimizing Windows", in the Microsoft Windows User's Guide for
- information about controlling the location of your swap file.
-
- If you are running Windows in 386 enhanced mode, you can adjust the way Windows handles your network drive
- mappings by using the Network option in Control Panel. Normally, when you quit Windows, all of your drive
- mappings are restored to the way they were before you started Windows, and all changes you made inside Windows
- are lost. If you clear the Restore Drives option, the mappings you made inside Windows will remain when you quit
- Windows. Also, each instance of MS-DOS Prompt you start from Windows typically has its own set of drive mappings.
- Changes you make in one instance do not affect another. If you set the NW Share Handles option, drive mappings will
- instead be global, and changes made in one instance of MS-DOS Prompt will affect all other applications. If you are
- running NetWare 2.1x, setting NWShareHandles increases the number of workstations that can be connected to the
- server before the server runs out of available connections.
-
- When using the MAP and MAP DELETE commands from File Manager, Print Manager, or Control Panel, pay
- attention to the state of the Permanent check box. If this option is checked when you make a connection, the
- connection is automatically made each time you restart Windows. To stop reconnecting, use the MAP DELETE
- command with the Permanent option checked. If the option is not checked when you use the MAP DELETE
- command, the connection is removed for the current Windows session, but is reconnected when you restart Windows.
-
- 3.1 SETUP
-
- Configure NWPOPUP.EXE to ignore broadcast messages from within Windows, or run CASTOFF ALL before
- running SETUP. A 25th line message while running SETUP will hang the workstation.
-
- If you configured your remote-boot workstation to run Windows version 3.0, you may be loading a program called
- RIPLMEM.EXE or RPLMEM.EXE in your AUTOEXEC.BAT. This program is no longer required for running
- Windows 3.1 and is removed from your AUTOEXEC.BAT file when you set up Windows. If this program is not being
- loaded from your AUTOEXEC.BAT file, you should remove it manually.
-
- Upgrading from Windows Version 3.0
-
- First, be sure to make backup copies of any data files and programs you have added to your system. It's especially
- important to backup SYSTEM.INI, WIN.INI and the contents of your SYSTEM\ subdirectory. Upgrading does the
- following:
- Preserves existing system-information settings
- Updates existing device drivers that were supplied with Windows version 3.0
- Maintains all installed drivers that were not supplied with Windows
- Preserves settings relating to the use of your systems upper-memory area
-
- Note You can run Windows 3.1 concurrent with 3.0. It's not recommended though, as there are often changes to
- be made to startup files, and application related files (such as DLLs) are copied to the 3.0 directory.
-
- Before you set up Windows, you must decide how you want users to run Windows, ie. you first need to decide where
- you want to put the Windows files. You can set up one of the following configurations:
-
- A full copy of Windows on the users hard disk or in the users personal Windows directory on a network. In this
- configuration, all Windows files are located in the users Windows directory or its subdirectories.
- A shared copy of Windows where some of the users files are located in the users Windows directory, but most
- of the files are located in the shared Windows directory on the network server. Note that the users Windows
- directory can be either on the users hard disk, or on a network server.
-
- Several things will affect where you install Windows. Window's 386 Enhanced mode can swap memory to disk when
- available RAM is exhausted. This may place a heavy load on your network if your workstations have little RAM, and
- you install UCFs on the network. On the other hand, a small network running a powerful topology such as 16mb/s
- Token Ring, could use diskless workstation with adequate RAM and still acheive good Windows performance. The
- type of network topology you use, the type of applications your users will run, and the physical capabilities of your
- network and workstations will all affect how you install Windows. The following table presents a matrix of
- performance and administrative issues related to the placement of these files:
-
-
-
-
-
- Perceived
- Performance
- Ease of
- Administration
- Space Requirements:
- Local/Network
-
-
- Local Drive Installation
- Best
- Poor
- 6.5-10.5 MB@/0
-
-
- Shared Network drive, local UCFs
- Better *
- Better
- 300 KB/16 MB
-
-
- Shared network drive,
- network UCFs
- Good *
- Best
- 0/16.5 MB
-
-
- * Workstation RAM and topology dependent (eg. 386/16 w/2MB on Arcnet slow, 386/16 w/8MB on Arcnet OK,
- 386/16 w/8MB on Ethernet good).
-
- @ Minimum requirements include no optional components, network, or printer. Maximum requirements include all
- components installed, including a printer and network.
-
- The location of the Windows files and UCFs will be based on a combination of factors, including network
- performance, network load, workstation RAM and administrative requirments. You should feel free to try whichever
- combination suits your environment. Also realize that a decision to try it one way does not preclude other operation
- another way.
-
- New with 3.1 are two standalone SETUP options: Express and Custom. With the express method, you only need to
- supply the printer and port. With the custom method, new options include non-installation of accessories, and other
- portions of program. 3.1 SETUP also required registration information. You will be prompted for a username, or
- group and company name, depending on the method of SETUP you use. SETUP will not continue unless this
- information is provided. You may provide it automatically, however, via the automated setup procedures described
- below.
-
- The easiest method to manage a Windows LAN is to install a full copy of Windows to the server. This was
- accomplished with the EXPALL.BAT file with 3.0. 3.1 has a new SETUP option: /A, which decompresses all files,
- copies them to a server directory, renames them, and marks them RO. You can then use this directory as your shared
- Windows directory, or use it to install full or partial copies of the program, or both.
-
- To place Windows files on a network server:
- 1 Insert the Windows version 3.1 disk #1 into a floppy disk disk drive.
- 2 At the MS-DOS prompt, type the drive letter of the floppy disk drive.
- 3 Type setup /a
- 4 Follow the instructions on your screen.
- * Note: You are prompted to specify the network drive and directory you want the Windows files copied to. You're
- also prompted to specify group registration information (group name and company name) which is stored and used
- when individual workstations are set up.
-
- To install a full copy of the Windows files:
-
- In this situation, you create your own copy of Windows on your system (can be a server directory of a local one). All
- Windows files are copied to your hard disk. To set up Windows, you connect to the network server, or set your drive
- to the floppy containing Disk1, and type setup (do not use the /n network option), and follow the instructions on the
- screen.
-
- To set up a copy of Windows from a shared network directory
- 1 Connect to the network.
- 2 Change to the directory where Windows is located on the network (for example, W:\PROGS\WIN31).
- 3 At the MS-DOS prompt, type setup /n
- 4 Follow the instructions on the screen. Setup will ask where it should put your Windows files. Type the path of your
- personal Windows directory or server drive/directory (MAP ROOT the drive and directory beforehand).
- Notes If you have a set of Windows disks, do not attempt to set up a network copy of Windows from the disks (by
- typing setup /n). You can run setup /n only if you are setting up Windows from a network server.
-
- You can modify the Setup program so that it always sets up a shared copy of Windows on a workstation,
- even if a user specifies a different Setup option.
-
- Setup /n copies only the files that are relevant to the users system and desktop preferences (for example, the group
- (.GRP) files and initialization (.INI) files). All other Windows files are found in the shared network directory.
-
- Although setup time can vary, depending on the speed of your system and whether you use Express or Custom Setup,
- you should expect to spend no more than 20-30 minutes to set up Windows.
-
- Using Automated Setup: Setup /h
- The Automated Setup option uses information you specify in a system settings file to install Windows quickly and
- easily, with little or no user interaction. Automated Setup is useful if you have to set up many workstations, or if you
- want users to be able to set up on their own workstations without having to make any system configuration choices.
- Automated Setup can be used for setting up a shared copy of Windows or a non-shared copy, and you can use it if
- you are setting up Windows from a network drive or from the Windows Setup disks.
- To use the Automated Setup option
- 1 Create a system settings file for each workstation configuration and place the system settings files in a directory
- where users have rights to open and read files, or copy it to the workstation disk.
- 2 From the workstation, either you or a user can set up Windows by using the Automated Setup option. If you are
- setting up Windows from a network, connect to the network drive and change to the directory where the Windows
- Setup files are located. If you are setting up Windows from the Windows Setup disks, change to the letter of the
- floppy drive.
- 3 If you want to run a non-shared copy of Windows from a local drive or a network drive, type setup
- /h:[drive:\path]filename, where filename is the name of the system settings file that contains your configuration
- settings. If the system settings file is not in the directory from which you ae setting up Windows, you must include
- the path.
-
- If you want to run a shared copy of Windows from the network, type setup /h:[drive:\path]filename /n.
- For example, if you create a system settings file called SETUPVGA.AIF in the same directory as the Setup program,
- you would type the following command line to set up a full copy of Windows on the workstation:
- setup /h:setupvga.aif
- If you want to run a shared copy of Windows from the network in this example, connect to the network drive and
- directory where the Windows Setup files are located, and type the following command:
- setup /h:setupvga.aif /n
-
- Creating the System Settings File
- Windows comes with a template system settings file called SETUP.AIF, which you can copy or modify to create your
- own system settings file. The SETUP.AIF file is located on Microsoft Windows 3.1 disk #1. You can modify it with any
- text editor that can save text (ASCII) files. The system settings file has the following format:
-
- [sysinfo]
- [configuration]
- [windir]
- [userinfo]
- [dontinstall]
- [options]
- [printers]
- [endinstall]
-
- NOTE Some of the entries require values from the Windows SETUP.INF, CONTROL.INF, and WIN.INI files.
- When you use setup /a to place Windows files on a network server, these files are copied to the shared
- Windows directory. The WIN.INI file is called WIN.SRC in this directory. You can also find the
- SETUP.INF and CONTROL.INF files on Microsoft Windows 3.1 disk #1. All of these files are text files
- that you can view with a text editor or print.
-
- [sysinfo]
- This section specifies whether you want the System Configuration screen to be displayed during Setup. Specify
- showsysinfo=yes to display the screen or showsysinfo=no if you don't want to display the screen. (The default is no.)
- The System Configuration screen displays the configuration settings specified in the system settings file. You may
- want this screen to be displayed during Setup so that you or a user can view these settings and either confirm or
- change them before continuing with the Setup program.
-
- [configuration]
- This section specifies the various devices on your system. If a configuration entry is not included in the file, the
- detected or default device will be used.
- If you are updating Windows, Setup ignores some of these entries and uses the devices that are already installed. If
- you want to force the update and override the installed device, precede the value with an exclamation point (!), for
- example, display = !vga. Only the Machine, Display, Mouse, and Network devices require an exclamation point for
- overriding the installed device when updating Windows; any Keyboard, Language, or Kblayout values specified will
- automatically override the installed device.
-
- Use To
- machine= Specify the type of machine. Use one of the profile strings found in the [machine] section of the
- SETUP.INF file. Example: machine=ibm_compatible
- display= Specify the type of display. Use one of the profile strings found in the [display] section of the SETUP.INF
- file. Example: display=vga
- mouse= Specify the type of pointing device. Use one of the profile strings found in the [pointing.device] section of
- the SETUP.INF file. Example: mouse=ps2mouse
- network= Secify the type of network and the version number. Use one of the profile strings found in the [network]
- section of the SETUP.INF file to specify the network. Example: network=novell. Use one of the version
- numbers found in the [novell.versions] section to specify the version of the shells you are setting up.
- Separate the version number from the network type with a slash (/). Example: network=novell/00032100
- (This sets up NetWare LANs with shells greater than 3.21.)
- keyboard= Specify the type of keyboard. Use one of the profile strings found in the [keyboard.types] section of the
- SETUP.INF file. Example: keyboard=t4s0enha
- language= Specify the language. Use one of the profile strings found in the [language] section of the SETUP.INF file.
- Example: language=enu
- kblayout= Specify the keyboard layout. Use one of the profile strings found in the [keyboard.tables] section of the
- SETUP.INF file. Example: kblayout=nodll
-
- Note If you want to set up a third party driver that is not included in the Windows Setup disks, you must modify
- the SETUP.INF or CONTROL.INF file to include the third party driver in the list of drivers that can be set
- up. Use the vendor's OEMSETUP.INF as a template.
-
- [windir]
- This section specifies where to put the users Windows files. If Windows is already installed in the specified directory,
- Setup updates it. If you do not specify a directory, or if the specified directory is not valid, a dialog box appears
- during Setup asking for the directory in which you want to set up Windows. For example, if you want to install
- Windows in the WINDOWS directory on drive C, specify c:\windows in this section.
-
- [userinfo]
- This section specifies the user and company name. The first line specifies the user name. This line is required unless
- you are setting up a shared copy of Windows (setup /n). The second line specifies the company name, and is optional.
- Both names can be up to 30 characters long and must be enclosed in double quotation marks "" if they include blank
- spaces, for example:
-
- "John Smith"
- "My Company"
-
- If you do not specify a user name, a dialog box appears during Setup asking for the name. If you use setup /n to set
- up a shared copy of Windows, the [userinfo] section is ignored because the information was supplied when you
- copied Windows files to the server (setup /a).
-
- [dontinstall]
- This section specifies any optional Windows components that you do not want to set up. If this section is not present
- or is empty, all optional components will be set up. The following list shows the components that you can choose not
- to install.
-
- Specify If you do not want to install
- readmes Readme Files
- accessories Accessories
- games Games
- screensavers Screen Savers
- bitmaps Background Wallpapers
-
- [options]
- This section specifies whether a user can set up applications during Setup, and whether to start the Windows Tutorial
- at the end of Setup. If you dont want any of these options, you can omit tis section.
- You can specify the following entries in this section:
-
- Specify To
- setupapps Set up applications interactively during Setup. A dialog box will appear during Setup that the user
- can use to choose which applications to set up in Program Manager groups.
- autosetupapps Automatically set up all applications found on the users hard disk.
-
- * Note: You should not specify both setupapps and autosetupapps , but if you do, all applications on the hard disk
- will be set up.
-
- tutorial Start the Windows Tutorial at the end of Setup.
-
- [printers]
- This section specifies which printers to install during Setup. To specify a printer, you specify a printer name and a
- port. Use one of the descriptive strings found in the [io.device] section of the CONTROL.INF file to specify the
- printer name. The printer name must be enclosed in double quotation marks "" if it contains blank spaces. Use one of
- the values found in the [ports] section of the WIN.INI file to specify the port. The printer name and the port must
- be separated by a comma. For example, to specify the HP LaserJet III printer connected to port LPT1, include the
- following line in this section:
- HP LaserJet III ,LPT1:
- If you don't want to install any printers during Setup, omit this section.
-
- [endinstall]
- This section specifies what should happen after Windows is successfully installed. You can specify whether Setup
- should modify the CONFIG.SYS and AUTOEXEC.BAT files and then exit to DOS, restart Windows, or restart your
- system.
-
- Specify If you want Setup to
- configfiles = modify Make all changes to the CONFIG.SYS and AUTOEXEC.BAT files for you. When Setup
- changes these files, the previous CONFIG.SYS and AUTOEXEC.BAT files are saved as
- CONFIG.OLD and AUTOEXEC.OLD and stored in the Windows directory in case you
- need to refer to them later. If you are setting up Windows on a diskless workstation, the
- modify option is not available. (If you already have a file called CONFIG.OLD or
- AUTOEXEC.OLD in the Windows directory, the previous CONFIG.SYS or
- AUTOEXEC.BAT file will be renamed CONFIG.000 or AUTOEXEC.000, or with the next
- consecutive number that does not conflict with a file you have.)
- configfiles = save Save proposed changes to the CONFIG.SYS and AUTOEXEC.BAT files in alternate files
- (CONFIG.WIN and AUTOEXEC.WIN) stored in the Windows directory. The
- CONFIG.SYS and AUTOEXEC.BAT files are not changed; you must make these changes
- later. (If you already have a file called CONFIG.WIN or AUTOEXEC.WIN, the proposed
- files will be named CONFIG.000 or AUTOEXEC.000 instead, or named with the next
- consectutive number that does not conflict with a file you have.)
- endopt = exit Return to DOS on completion of Setup.
- endopt = restart Restart Windows on completion of Setup.
- endopt = reboot Restart your system on completion of Setup. This option is not available if you are setting up
- a shared copy of Windows (setup /n). If this setting is specified and the user includes the /n
- option in the setup command, Setup will return to DOS without rebooting after completing
- the installation.
-
- Sample System Settings File
- The following system settings file installs Windows on a PC-compatible computer, with a VGA display, Microsoft
- mouse, NetWare LAN using version 3.21 shells, and 101-key U.S. keyboard. The System Configuration screen is
- displayed for confirmation and Windows files are put in the C:\WINDOWS directory. The games are not installed. An
- HP LaserJet III printer is installed on LPT1 and the CONFIG.SYS and AUTOEXEC.BAT fils are modified by
- Setup. After Windows is set up, Windows is restarted.
-
- [sysinfo]
- showsysinfo = yes
-
- [configuration]
- machine = ibm_compatible
- display = vga
- mouse = ps2mouse
- network = network=novell/00032100
- keyboard = t4s0enha
- language = enu
- kblayout = nodll
-
- [windir]
- c:\\windows
-
- [userinfo]
- users name
- company name
-
- [dontinstall]
- games
-
- [options]
-
- [printers]
- HP LaserJet III ,LPT1:
-
- [endinstall]
- configfiles = modify
- endopt = restart
-
- You can modify the Setup program so custom groups with your applications are set up automatically when a user sets
- up Windows. You can also limit some of the Program Manager functionality if you want to prevent users from
- modifying groups or running certain applications.
-
- Customizing Setup
- If you want users to run a customized version of Windows, you can modify the SETUP.INF file before setting up
- Windows for the workstation. SETUP.INF is a text file that is included with Windows and located on Windows Setup
- disk #1. If you use setup /a to copy Windows files to a server, the SETUP.INF file, along with the other Windows
- files, is copied to the server. The Setup program uses the SETUP.INF file to install Windows files, create Program
- Manager groups, and put applications in Program Manager groups. By modifying this file, you can customize the
- groups that are set up in Windows. You can change default Program Manager groups, create your own groups, and
- add applications to these groups. You should only modify the SETUP.INF file if you want to set up a customized
- Windows desktop; you do not need to modify this file if you want the default Windows configuration.
- To modify the SETUP.INF file, use any text editor that can save files as text (ASCII) files. The structure of
- SETUP.INF is similar to the Windows Initialization (INI) files; each section is identified by a header in [square
- brackets], with entries and settings under section headers.
-
- Adding Groups to Program Manager
- The [progman.groups] section of the SETUP.INF file lists the groups that appear in the Program Manager window
- when you set up a new copy of Windows. Each group is defined by a variable and a title. For example, the
- [program.groups] section may look like this:
-
- [progman.groups]
- group3=Main, 1
- group4=Accessories
- group5=Games
- group1=StartUp
-
- The variable must be unique and is used later in the SETUP.INF file to specify the contents of the group. The
- 1 following the Main group entry specifies that the group will not be minimized by default. You can add any group to
- this section that you want Windows to create during Setup. If you are updating Windows from 3.0 to 3.1, Setup uses
- the [new.groups] section instead of the [progman.groups] section. The [new.groups] section lists groups that are to be
- added or modified. For example, the [new.groups] section may look like this:
-
- [new.groups]
- group1=StartUp
- group2=Accessories
-
- Notice that the variable for the Accessories group is different in the [new.groups] and [progman.groups] sections. The
- variable is used later in the SETUP.INF file to specify what applications get added to the group. While the group4
- variable lists all program items to add to the Accessories group, the group2 variable lists only the new program items
- to add if you are updating Windows.
-
- To add a group to Program Manager
- In the [progman.groups] section of the SETUP.INF file, type a unique variable and the name of the group you want
- to add. For example, group6=MyGroup. If you are updating Windows 3.0 to Windows 3.1, add the group to the
- [new.groups] section instead of to the [program.groups] section. If this SETUP.INF file will be used both for
- updating and for new installations, add the group to both the [program.groups] section and the [new.groups] section.
-
- Adding Applications to Program Manager Groups
- The SETUP.INF file lists, by group, all applications that appear as icons in Program Manager. The groups, identified
- by the variables assigned to them in the [program.groups] and [new.groups] sections, are listed after the
- [progman.groups] section in the SETUP.INF file. The information about each application is specified under the group
- section heading. For example, the Main group, identified by the group3 variable, has entries that look like this:
-
- [group3]
-
- File Manager , WINFILE.EXE
-
- Control Panel , CONTROL.EXE
-
- Print Manager , PRINTMAN.EXE
-
- Clipboard Viewer , CLIPBRD.EXE
-
- DOS Prompt , DOSPRMPT.PIF, PROGMAN.EXE, 1
-
- Windows Setup , SETUP.EXE
-
- PIF Editor , PIFEDIT.EXE
-
- Tutorial , WINTUTOR.EXE
-
- Read Me , WRITE.EXE README.WRI
-
- To add an application to a Program Manager group
- 1 Open the SETUP.INF file and find the group section where you want the application icon to appear.
- 2 Type the program title in double quotation marks (" ") followed by a comma (,) and then the application filename.
- If the application is not in the Windows directory, include the path. For example,
- Microsoft Word , k:\word\word.exe
- 3 If the icon you want to use is not in the program file for your application, you can specify a program file from
- which to extract the icon. For example,
- Microsoft Word , k:\word\word.exe, progman.exe
- 4 If the icon you want to use is not the first icon in the program file you have specified, you can specify an offset
- number. If you want to use the nth icon, specify n-1. For example, to use the third icon found in the
- PROGMAN.EXE file for Microsoft Word program item, specify the following entry:
- Microsoft Word , k:\word\word.exe, progman.exe, 2
- To use the second icon found in the WORD.EXE file, specify the following entry:
- Microsoft Word , k:\word\word.exe,,1
-
- If the application is on a network, make sure the user has access to the network drive. After Setup, you may also
- want to specify a working directory for user files so that personal files dont remain in the shared application directory.
- You or a user can specify a working directory by modifying the Program Item Properties in Program Manager.
- If you want the application files to be copied to the users Windows directory, you can specify that this occur during
- Setup.
-
- Copying Additional Files to a Users Windows Directory
- You can use the [net] section of the SETUP.INF file to specify additional files that you want copied to a users
- Windows directory during Setup. The files you want to copy must either be located in the same directory as the
- Windows files on the network server, or on a floppy disk. If the files are located on a floppy disk, you must first ssign
- a disk number in the [disks] section of the SETUP.INF file and then specify that disk number in the [net] section.
-
- To specify an additional disk that Setup can prompt for
- In the [disks] section of the SETUP.INF file, type the disk number, path of the disk, name of the disk, and a file on
- the disk (used to determine if the disk is in the drive). For example, 7 =. , My Additional Disk , myapp.exe .
- If the user will be setting up Windows from the Window Setup disks, use a period to specify the path of the extra
- floppy disk. This tells Setup to look for the disk in the same drive as the Windows Setup disks. If the user will be
- setting up Windows from a network, specify the letter of the floppy for the path of the disk, for example, A:.
-
- To copy additional files to a users system
- In the [net] section of the SETUP.INF file, type the disk number, a colon, the filename, and a description (optional)
- of the file you want to copy. The disk number refers to the Windows setup disk the file is located on. If the files are
- located on the network, you can specify any disk number - the number will be ignoredbut you must still specify a
- number. If the files are on a floppy disk, use the number that you specified in the [disks] section. Include a
- description only if you want a message to appear during Setup that indicates when this file is being copied to the
- users Windows directory. The following are examples of possible entries in the [net] section of SETUP.INF:
- 7:NEW.PIF
- 7:NEW.PIF, Network Application Settings
-
- These examples copy the NEW.PIF file to the users Windows directory during Setup. In the second example, the
- description Network Application Settings appears on the screen while the file is being copied.
-
- Setting Up a Third Party Device Driver
- If you want users to set up a third party device driver that is not included on the Windows Setup disks, and you want
- that driver to appear in the list of drivers that Setup displays, you can modify the SETUP.INF file. Look for the
- manufacturer's OEMSETUP.INF file on their support diskettes.
-
- Removing Hardware Devices From Lists in Setup
- During Setup, users may be required to select a hardware device to install on their systems from a list of supported
- devices. For example, when setting up a printer, the user is presented with a list of printers. The user must know
- what kind of printer the system is connected to and select that printer from the list. Users may also have to select
- their particular display, pointing device, network, or other hardware devices.
- You can remove any devices that your users do not have from these lists by modifying the SETUP.INF file and the
- CONTROL.INF file. Be careful not to remove a device that a user might have: this may cause the Setup program to
- run incorrectly.
- To remove a printer from the list of printers
- In the [io.device] section of the CONTROL.INF file, delete the entry for the printer you do not want to display.
-
- To remove other hardware devices from the lists in Setup
- In the SETUP.INF file, delete the entry for the hardware device you do not want to display. You can delete entries
- from the following sections.
-
- [display]
- [network]
- [system]
- [machine]
- [keyboard.types]
- [pointing.device]
-
- If you remove an entry from the SETUP.INF file or the CONTROL.INF file, the entry will not show up when users
- install a printer from Control Panel or change system settings by using the Setup program rom within Windows.
-
- Forcing the Network Setup Option
- If you want to make sure that users set up a shared copy of Windows (setup /n), you can modify the SETUP.INF file
- so that even if the user types setup without the /n option, the Setup program uses the /n option to install a shared
- copy of Windows on the workstation. You do this by modifying the netsetup entry in the [data] section of the
- SETUP.INF file.
-
- To force the network Setup option
- In the [data] section of the SETUP.INF file, specify the following:
- netsetup= true
- The default entry is netsetup= false, which allows users to run any of the Setup options.
-
- Controlling Program Manager Functionality
- There are several options available to prevent users from modifying their group configurations or running certain
- applications. You can disable some of the commands in Program Manager or remove the File menu altogether. You
- can also control to what extent a user can modify program groups. You specify these restrictions by modifying the
- PROGMAN.INI file.
-
- Modifying the PROGMAN.INI File
- The PROGMAN.INI file is a Windows initialization file located in the users Windows directory. The
- PROGMAN.INI file is created when a user sets up Windows; it does not exist on the Windows Setup disks or the
- shared network directory after you copy files by using setup /a. To modify the PROGMAN.INI file, you must exit
- Windows and then use any text editor that saves files as text (ASCII) files. When you start Windows, the changes will
- take effect. If you have many workstations to set up, you may want to create a PROGMAN.INI file with the settings
- you want and then have the file copied to the users Windows directory during Setup. The PROGMAN.INI file that
- gets copied during Setup will overwrite any existing PROGMAN.INI file in the users Windows directory.
-
- Setting Program Manager Restrictions
- You can specify Program Manager restrictions by modifying the PROGMAN.INI file. You can specify as many
- restrictions as you like, depending on the functionality you want users to be able to access.
- To specify restrictions in the PROGMAN.INI file
- 1 Exit Windows and open the PROGMAN.INI file with a text editor that can save files as text (ASCII) files.
- 2 In the PROGMAN.INI file, add a [restrictions] section if one does not already exist.
- 3 In the [restrictions] section, specify any of the restrictions listed below.
-
- You can specify any of the following settings in the [restrictions] section of the PROGMAN.INI file.
- Specify To do this
- NoRun=1 Disable the Run command on the File menu. The Run command will appear dimmed on the File
- menu and the user will not be able to run applications from Program Manager unless the
- applications are set up as icons in a Program Manager group.
- NoClose=1 Disable the Exit Windows command on the File menu. Users will not be able to quit Program
- Manager through the File Menu or the Control menu (the Exit Windows and Close commands will
- be dimmed), or by using the ALT+F4 key combination.
- NoSaveSettings=1 Disable the Save Settings on Exit command on the Options menu. The Save Settings command will
- appear dimmed on the Options menu and any changes that the user makes to the arangement of
- windows and icons will not be saved when Windows is restarted. This setting overrides the
- SaveSettings= entry in the [Settings] section of the PROGMAN.INI file.
- NoFileMenu=1 Remove the File menu from Program Manager. All of the commands on that menu will be
- unavailable. Users can start the applications in groups by selecting them and pressing ENTER, or by
- double-clicking on the icon. Unless you have also disabled the Exit Windows command, users can
- still quit Windows by using the Control menu or the ALT+F4 key combination.
- EditLevel=n Set restrictions for what users can modify in Program Manager. You can specify one of the following
- values for n.
-
- Use To do this
- 0 Allow the user to make any change. (This is the default value.)
- 1 Prevent the user from creating, deleting, or renaming groups. If you specify this value, the New, Move,
- Copy, and Delete commands on the File menu are not available when a group is selected.
- 2 Set all restrictions in EditLevel=1, plus prevent the user from creating or deleting program items. If you
- specify this value, the New, Move, Copy, and Delete commands on the File Menu are not available at all.
- 3 Set all restrictions in EditLevel=2, plus prevent the user from changing command lines for program items. If
- you specify this value, the text in the Command Line box in the Properties dialog box cannot be changed.
- 4 Set all restrictions in EditLevel=3, plus prevent the user from changing any program item information. If
- you specify this value, none of the areas in the Properties dialog box can be modified. The user can view the
- dialog box, but all of the areas are dimmed.
-
- To enable any of the commands or remove any of the EditLevel restrictions, either remove the entry from the
- PROGMAN.INI file, or set the value to 0.
-
- Examples
- The following examples describe how you can combine different Program Manager restrictions. If you dont want users
- to run any programs from Windows other than ones that you set up in Program Manager groups, specify the
- following entries in the [restrictions] section of the PROGMAN.INI file.
- NoRun=1
- EditLevel=4
-
- Note Some applications allow users to start other applications, for example File Manager. So if you do not want
- users to start other applications, make sure you do not include them in Program Manager groups.
-
- If you want users to have a standard work environment where they cannot run programs from Windows other than
- ones you have set up in Program Manager groups, and you do not want any of their window or icon positions saved
- when Windows is restarted, specify the following entries in the PROGMAN.INI file.
- NoRun=1
- NoSaveSettings=1
- EditLevel=4
- If you do not want users to be able to exit Windows, specify the following entry in the [restrictions] section of the
- PROGMAN.INI file.
- NoClose=1
-
- Other Options
- There are other options available to you for setting up a users environment. In Windows 3.1, you can use
- environment variables in PIF files so that you can create a single PIF to be used on various workstation
- configurations. You can also set up password protection for a workstation by setting up a screen saver and specifying
- a password. You can also set up shared Program Manager groups and change the name of the Startup group. The
- rest of this section describes these two tasks.
-
- Setting Up Shared Program Manager Groups
- Program Manager groups may be shared over the network by making them available to users as read-only files. A
- user cannot change the contents of a shared group. The Move and Delete commands on the File menu in Program
- Manager are not available for shared groups. A user can choose the Properties command to review file properties of
- items in a shared group, but cannot change them.
- To share a Program Manager group, you must mark the group file (*.GRP) as read-only and place it in a shared
- network directory. At the workstation, you or a user can create a group and use the group file from the shared
- network directory.
-
- To set up a shared Program Manager group
- 1 Create a group file by using Program Manager to create a group and add program items to it.
- 2 Copy the group file (.GRP) to a shared network directory and mark it as read-only.
- 3 From each workstation, use Program Manager to set up the group. In the Group File box in the Program Group
- Properties dialog box, specify the location and name of the group file in the shared network directory.
-
- If you don't want to use Program Manager to set up the group, you can modify the PROGMAN.INI file for the
- workstation. In the [groups] section of the PROGMAN.INI file, add a unique variable and the name and path of the
- group file. For example, group8=z:\winshare\programs.grp
-
- If you want a shared Program Manager group to be set up when users install Windows for their workstations, you
- must create a PROGMAN.INI file that includes the shared group, and then have it copied to the users Windows
- directory during Setup.
-
- Changing the Name of the Startup Group
- The Startup group is a new feature in Windows 3.1. When you start Program Manager, each program item in the
- group called StartUp also gets started. The program items are started in the order of their position in the window. If
- you want to change the name of the Startup group, you can modify the PROGMAN.INI file and change the default
- title StartUp to something else. For example, if you change the default to my desktop , every program item in the
- group called my desktop would be started.
-
- To change the name of the Startup group
- In the [Settings] section of PROGMAN.INI, specify the following setting:
- Startup= name
- You can specify any string for name. If you leave the string blank, no group will be used as the Startup group.
-
- Note The WIN.INI settings for run= and load= are independent of the Startup group. If you specify programs in
- the WIN.INI file, they will be run and/or loaded before the programs specified in the Startup group.
-
-
- Optimizing and Troubleshooting
-
- Memory Considerations
- * If a user has problems running Windows or other applications with network software loaded in the high-memory
- area (the HMA, or first 64K of extended memory), try disabling the networks HMA option. Consult your network
- documentation for more information.
- * Some memory managers, such as EMM386, 386MAX, and QEMM, can load networks and other device drivers in
- the upper-memory area between 640K and 1 MB. If the network is loaded in the upper-memory area between 640K
- and 1 megabyte and a user has problems running Windows, try loading the network in conventional memory.
-
- Windows and the Network
- * Windows does not support the Execute-Only permissions provided by several networks. These permission settings
- work for applications run outside of Windows, but neither execute-only Windows applications or DOS applications
- can be run from within Windows.
- * To view a directory where the user does not have access to the parent directory, set the current working directory
- to a visible directory before starting Windows. For more information, see your network documentation. File
- Manager displays the current directory and any subdirectories, regardless of whether or not the parent directory
- could be displayed.
- * If you connect to a network drive that supports long filenames, you will be able to see the long filenames in a
- directory window. Using File Manager, you can move and copy files with long filenames, however you cannot
- perform other operations on them, such as opening or running. If you move or copy a file with a long filename to a
- directory that doesnt support long filenames, File Manager will propose a shorter name. Extended attributes are
- preserved when you move or copy files with long filenames.
-
- SYSTEM.INI
-
- You should familiarize yourself with this file and it's settings. Print and read the SYSINI*.TXT (3.0) or SYSINI.WRI
- (3.1) files for this information.
-
- SYSTEM.INI is one of the UCFs that control how Windows runs. It's structure is similar to other Windows control
- files, such as WIN.INI, SETUP.INF, and OEMSETUP.INF. The files are divided into sections, with each section
- containing specific settings. The file has the following structure:
-
- [section name]
- keyname=value
-
- The structure is illustrated below:
-
- [boot]
- 386grabber=vga.gr3
- network.drv=1
-
- [386Enh]
- display=*vddvga
- ;network=*vnetbios, *vnetware, *vipx
- network=vnetware.386, vipx.386
- ;device=*vpicd
- device=vpicda.386
-
- The enclosing brackets ([ ]) are required, and the left bracket must be in the leftmost column on the screen. The
- keyname=value statement defines the value of each setting. A keyname is the name of a setting. It can consist of any
- combination of letters and digits in uppercase or lowercase, and it must be followed immediately by an equal sign (=).
- The value of the setting can be an integer, a Boolean value, a string, or a quoted string, depending on the setting. If
- you want to enable a Boolean setting, you can set the value to: True, Yes, On, or 1. If you want to disable the
- Boolean setting, you can set the value to: False, No, Off, or 0. There are multiple settings in most sections.
-
- You can include comments in initialization files. You must begin each line of a comment with a semicolon (;). It's
- often a good practice to save the original setting by placing a semicolon at the beginning of the line before making
- changes to the setting on another line. See the sample above for an example.
-
- Any changes you make to SYSTEM.INI settings do not take effect until you restart Windows.
-
- You should know the meaning of the following SYSTEM.INI settings which effect networks:
-
- [Boot]
- Network.drv=
-
- [Standard]
- Int28Filter=
- NetHeapSize=
-
- [386Enh]
- AllVMsExclusive=
- EMMExclude=
- FileSysChange=
- InDOSPolling=
- Int28Critical=
- NetAsyncFallback=
- NetAsyncTimeout=
- NetDMASize=
- Network=
- PSPIncrement=
- ReflectDOSInt2A=
- TimerCriticalSection=
- TokenRingSearch=
- UniqueDOSPSP=
- NetHeapSize=
-
- The following settings in the SYSTEM.INI file (under [386Enh]) affect temporary swap files:
-
- Paging=yes
- PagingDrive=F:
- MinUserDiskSpace=1024
- MaxPagingFileSize=1024
-
- The following setting in [NonWindowsAPP] section affects where Windows puts application swap files when running in
- either standard or real modes:
-
- SwapDisk=c:\temp
-
- If you are upgrading or changing your Windows configuration, the SETUP program may not correctly
- modify your SYSTEM.INI file. Note the changes you have made or make a copy to compare the new SYSTEM.INI
- file to before changing or upgrading a modified configuration.
-
- Some network adapter cards require the ExcludeHighRegion (or EMMExclude) entry in the [386Enh]
- section of the SYSTEM.INI file to be set to the memory range used by the card. For example, many Arcnet cards
- require EMMExclude=D000-DFFF in SYSTEM.INI and a similar line on the memory manager device driver line to
- work correctly.
-
- Changing Memory Settings
-
- If you are having problems running Windows in 386 enhanced mode, you may need to change the way Windows and
- your network are set up to use memory. The network may require a larger buffer for direct memory access (DMA)
- data transfers than Windows normally provides. Or, your network may not be able to run unless Windows is prevented
- from using a portion of memory between 640K and 1 MB to map unused address space.
-
- To prevent Windows from scanning a part of memory
- 1 Find the [386enh] section of the SYSTEM.INI file.
- 2 Add or modify the EMMExclude setting to specify a range of memory addresses that Windows should not scan or
- use. The range must be beween A000 and EFFF. The starting value is rounded down, and the ending value is
- rounded up to a multiple of 16K. You can specify more than one range by including more than one EMMExclude
- entry. For example, to specify that Windows not scan the addresses between C800:0000 and D000:0000, type the
- following:
- EMMExclude=C800-CFFF
- 3 Save your SYSTEM.INI file and restart Windows.
-
- If you want to specify a range smaller than 16K, you can use the ReservedHighArea entry instead of the
- EMMExclude entry. For example, to specify that Windows not scan the addresses between C000:0000 and C400:0000,
- type the following:
- ReservedHighArea=C000-C4000
-
- To change the size of the direct memory access buffer
- 1 Find the [386enh] section of the SYSTEM.INI file.
- 2 Add or modify the NetDMASize setting to specify how much memory (in kilobytes) Windows should reserve for
- direct memory access. The default value is 0 for ISA machines (IBM PC/AT or compatible) and 32 for
- Microchannel machines (IBM PS/2 or compatible). For example, if you want Windows to provide a 32K buffer for
- direct memory access, specify the following:
- NetDMASize=32
- 3 Save your SYSTEM.INI file and restart Windows.
-
-
- Adjusting the Size of Data-Transfer Buffers
-
- If an application does not run correctly (either Standard or 386 Enhanced mode), you may have to increase the
- buffer for transferring data over the network.
-
- To increase the size of the data transfer buffer
- 1 Find the [standard] or [386enh] section of the SYSTEM.INI file, depending on which mode youre having problems
- in.
- 2 Add or modify the NetHeapSize setting to specify the maximum buffer size (in kilobytes) required for data
- transfers. The default value is 8 in the [standard] section and 12 in the [386enh] section. All values are rounded up
- to the nearest 4K. For example, to make the buffer size 16K, specify the following:
- NetHeapSize=16
- 3 Save your SYSTEM.INI file and restart Windows.
-
-
- Disabling File-Handle Caching
-
- By default, Windows keeps a minimum of 14 handles open, which may limit the number of users that can run a
- shared copy of Windows from a single server. You can modify the SYSTEM.INI file to decrease the number of
- cached file handles. The minimum is 2. If you decrease the number of cached file handles, Windows may slow down,
- but more users should be able to access Windows from a single server.
-
- To decrease the number of cached file handles
- 1 Find the [boot] section in the SYSTEM.INI file.
- 2 Add or modify the CachedFileHandles setting to specify the number of cached file handles. For example, to set the
- number of cached file handles to 8, specify the following:
- CachedFileHandles=8
- 3 Save your SYSTEM.INI file and restart Windows.
-
-
- Running Non-Windows Applications
-
- If you have problems running a network-specific application and the application is a non-Windows application, you
- may need to run the application in exclusive mode. You can use PIF Editor to do this. If the application creates or
- deletes files, it may not be running exclusively even if it has be set to run in exclusive mode. This is because Windows
- is alerted every time a file is manipulated. You can prevent this alert by changing the FileSysChange setting in your
- SYSTEM.INI file.
-
- To prevent Windows from getting file manipulation messages
- 1 Find the [386enh] section of the SYSTEM.INI file.
- 2 Specify FileSysChange=no in this section.
- 3 Save your SYSTEM.INI file and restart Windows.
-
-
- Other SYSTEM.INI Items
-
- Some networks require the TimerCriticalSection entry in the [386Enh] section of the SYSTEM.INI file to be set to
- a value of 10000 or greater. For NetWare LANs using NETBIOS or experiencing timeout related problems (ie
- communiction errors), this and related NET.CFG settings should be investigated. If you have problems running a
- non-Windows application or running the DOS Prompt, you may also need to adjust this section. TimerCriticalSection
- prevents switching or multi-tasking for a specified time period (in milliseconds). This ensures that only one DOS
- application at a time receives timer interrupts.
-
- To adjust the TimerCriticalSection entry
- 1 Find the [386enh] section of the SYSTEM.INI file.
- 2 Specify TimerCriticalSection=milliseconds in this section. For example, to specify a 10,000 millisecond timeout
- period, type the following:
- TimerCriticalSection=10000
- 3 Save the SYSTEM.INI file and restart Windows.
-
- Note: Using the TimerCriticalSection entry may slow down Windows.
-
-
- RESOURCES:
-
- NetWare and Microsoft Windows Integration: Novell Appnotes January, 1991.
-
- WINTOOLS: Available on Netwire as WINUP4.ZIP. Allows you to do the following from one application or group:
- * Map network drives
- * Select network printers
- * Attach to or detach from file servers
- * List network users
- * View volume information
- * Set or change passwords
- * Send messages to network users and groups
- * Block or allow messages from other users
- * Customize your mappings and printer information for specific tasks
-
- Network Application Installer (NAI): an inexpensive way ($50/server) to automate the installation and upgrading of
- Windows applications on the network. Windows apps are installed, removed, or updated from the user workstation
- with a simple mouse click. Contact Aleph Systems, 7319 Willow Avenue, Takoma Park, MD 20912, 202-233-7865.
-
- Windows Magazine: call 800-284-3584
-
- The Windows Resource Kit for the Microsoft Windows Operating Environment Version 3.1 contains additional
- information about setting up and configuring Windows for use with a network, and information for system
- administrators. This kit provides complete technical information about Windows version 3.1 for the support
- professional. It includes a technical reference manual, and a disk containing helpful utilities, system resource viewers,
- drivers, and accessories. To order, call 1-800-642-7676
-
- Microsoft Product Support Services: You can reach Microsoft Product Support Services between 6:00 A.M. and 6:00
- P.M. Pacific time, Monday through Friday. For assistance with Microsoft Windows, dial (206) 637-7098. You can also
- hear recorded responses to common Microsoft Windows questions, and order application notes via FAX. This
- automated service is always available and requires a touch-tone telephone. For assistance with Microsoft Windows, dial
- (206) 635-7245.
-
- Microsoft Forums on CompuServe: for an introductory CompuServe membership kit specifically for Microsoft users, dial
- 1-800-848-8199 and ask for operator 230. If you are already a CompuServe member, type GO MICROSOFT at any !
- prompt.
-
- Authorized Training Centers: offer several services for Microsoft product users. These include:
- * Customized training for end users and trainers
- * Training material development
- * Consulting services
- For information about the training center nearest you, call Microsoft End-User Sales and Service at 1-800-426-9400.
-
- Consultant Referral Service: Microsofts Consultant Relations Program can refer you to an expert independent
- consultant in your area. These consultants are skilled in the areas of custom application development, systems
- integration, and in migrating to Microsoft Windows. For information about consultants in your area, call our Microsoft
- Referral Specialist at 1-800-227-4679, extension 56042.
-
-
-
- * Portions of this document was excerpted from the Microsoft 3.1 documentation.